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Virtual Business Specialists at your Service

Working from Home
About
Working Cafe

Time management issue? Need additional assistance in managing your business operations? A Business Specialists are here to serve you.

We offer high quality business support to ensure the smooth flow of your business operations.

Request a quote today...

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Services

SERVICES

GENERAL ADMINISTRATION

â–¡  Managing client’s calendar/schedule 

â–¡  Booking appointments and calls 

â–¡ Online file management (Google Drive, OneDrive, etc.) 

â–¡ Data entry 

â–¡ Generating reports 

â–¡ Drafting letters, emails and internal communications 

â–¡ Generating reports, questionnaires or surveys 

â–¡ Preparing agendas 

â–¡ Creating of customer database

â–¡ Copy writing (JPG to Word/PDF)

CUSTOMER SUPPORT

â–¡ Setting up/ Updating CRM (Customer Relationship Managements) tools

â–¡ On-boarding new customers

â–¡ Sales

â–¡ Managing customer feedback and queries (via telephone/ SMS/ WhatsApp messenger)

â–¡ Operating Live Chat (Secure Business Messenger, Facebook, Instagram, etc)

EMAIL MANAGEMENT

â–¡ Email Setup (Gmail, Outlook, etc.) 

â–¡ Monitoring Inbox to flag important emails that requires urgent replies 

â–¡ Follow up emails to customers

â–¡ Forwarding messages and inquires to team members 

â–¡ Managing customer queries/feedback via email

â–¡ Additional support (where necessary)

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SOCIAL MEDIA MANAGEMENT

â–¡ Setting up new business pages, accounts and groups, etc. 

â–¡ Managing/Promoting new post via multiple linked social media platforms 

â–¡ Sharing images/videos/articles 

â–¡ Engaging targeted audience (stories, polls, reels etc.) 

â–¡  Replying to mentions/messages/ comments via social media 

â–¡ Researching trending topics on social media (based on clients' niche) 

â–¡ Researching popular hashtags for your client’s niche 

â–¡ Content creation and eye captivating captions

â–¡ Managing/Tracking engagement metrics 

â–¡ Developing monthly/quarterly social media strategy 

â–¡ Writing or updating online business profiles (e.g. LinkedIn) 

â–¡ Inviting followers to attend events 

â–¡ Monitoring online reviews 

â–¡ Monitoring industry news 

FINANCIAL MANAGEMENT

â–¡ Managing/generating Invoice and issuance of Invoice to customers

â–¡ Sending Payment Reminders/Automation

â–¡ Bookkeeping (accounting purposes)

â–¡ Analysis of Sales Trends

â–¡ Data analysis to help develop effective strategies

â–¡ Reviewing audited financial statements - analysis o financial ratios

â–¡ Reports management

DIGITAL MARKETING

â–¡ Creation of promotions on Social media platforms

â–¡ Creating giveaways and contests 

â–¡ Run/ Implement the sponsor Ads on Social media (build brand)

â–¡ Compile a List of Subscribers Emails

â–¡ Assist in the creation of Newsletters (brand awareness)

â–¡ Market Research 

â–¡ Run promotional offers via email to Subscribers

â–¡ Assist in the creation of Google Ads to boost traffic to the site.

â–¡ Additional support (where necessary)

WEBSITE DESIGN

â–¡ Website Design - Based on Client's preference 

â–¡ Personalized Domain

â–¡ Free SSL Certification with Website

â–¡ Secured Desktop and Mobile View Platform

â–¡ SEO setup and Google Console

Contact

Meet The Team

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Leana Jaggernath

  • Whatsapp
  • LinkedIn

I am a Business Specialist with over 5 years of experience in banking, administrative and customer service and social media management. I am a dynamic and self-motivated individual who is very team oriented and results focused.

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Shivana Sookdeo

  • LinkedIn

As a Business Specialist, all services are done remotely to help you and your business reach your goal of being 100% efficient and profitable.
Services include: Social media Management, Bookkeeping, Payroll Assistant, Researcher, Accounting Assistant, Event Planner.

      thebusinessspecialistslimited@gmail.com

Book a Discovery Call!

Testimonials

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I recently had the pleasure of engaging the services of The Business Specialists, a new dynamic company. I must say that they have exceeded expectations and went above and beyond. They took the task assigned to them with a lot of passion and professionalism by provided detailed reports and statistical data to track performance of the project.

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I would highly recommend the business specialists team for all your admin/support and sales needs for your organization.

Pixie Charles, General Manager

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